Breaking down on the side of the road can be a stressful and overwhelming experience, especially if it's your first time. In times like these, an emergency tow truck can be your saviour, but there are several things you should know before picking up that phone. This piece will guide you through everything you need to know about calling an emergency tow truck, from understanding the different types of tow trucks to what to do while you wait.

Types of Tow Trucks

Before calling for an emergency tow truck, you must understand the different types of tow trucks available. Not all tow trucks offer the same type of service, so it's essential to know which one is suitable for your situation. The most common tow truck types are flatbed, wheel lift and integrated tow trucks. If you’ve got a damaged or luxury car, flatbed tow trucks are the best option. They’re equipped with a flatbed that easily slides away to allow for loading and unloading. For vehicles with two-wheel drive, wheel lift tow trucks are appropriate, while vehicles with 4WD are best suited for integrated tow trucks.

Know Your Location

Before making any phone calls, you should know exactly where you are. Make sure you have a landmark in mind or identify any street signs around you. Letting the tow truck driver know your location will help them get to you faster.

What to Do While You Wait

Waiting for the tow truck can be stressful, especially if you’re on a busy road. But don't fret; there are several things you can do to keep yourself and others safe. Firstly, stay calm and move to a safe place where you can watch your vehicle. Keep your hazard lights on and set up warning triangles to provide an early warning for other drivers. If it’s dark, ensure that you have a flashlight to keep you visible and that other drivers can see you.

Be Prepared to Answer Questions

When calling an emergency tow truck, be prepared to answer questions from the dispatcher. They will ask about your location, the kind of vehicle you have, any damage to your vehicle and your destination. Knowing these answers beforehand will make the process quicker and more efficient.

Check the Towing Rates

Finally, before calling for an emergency tow truck, check the towing rates to avoid surprises. Towing rates vary depending on mileage, time of day and location. 

Contact a professional to learn more about emergency tow truck services.